Contact
Contact Us
We would love to hear from you! Whether you have questions about our products, need help choosing the right formula for your baby, or want to check on an order, our team is here to help.
24/7 Live Chat
The fastest way to reach us — click the chat icon in the bottom right corner of any page. Our team is available around the clock to answer your questions, help you choose the right product, and assist with orders. No wait times, no bots — real people, real answers.
For general inquiries and product questions: customerservice@organicshopusa.com
For wholesale and distribution: distributor@organicshopusa.com
We aim to respond to all emails within 24 hours during business days.
Phone
Call us at: [PHONE NUMBER] Available Monday through Friday, 9:00 AM — 6:00 PM EST
Social Media
Follow us on Instagram for product updates, promotions, and baby nutrition tips: @organicshopusa
Customer Support Tips
For order-related questions, please have your order number ready. You can find this in your order confirmation email.
For product recommendations, let us know your baby's age, any sensitivities or allergies, and what you are currently using — we will help you find the perfect match.
We are parents too, and we understand how important these decisions are. No question is too small — we are here to help.
